JCP&L Offers Outage Reporting Tools

JCP&L Offers Outage Reporting Tools

Our new communication tools provide a simple and convenient way to get the most current information related to your electric service. 

Learn how to:

Receive Alert Notifications Via Email or Text Message

The alert service allows customers to sign up for automated email or text messages on topics including:

  • Restoration updates when you have reported an outage
  • Notifications of scheduled power outages
  • Severe weather alerts in advance of storms
  • Billing reminders, including alerts when a new bill is available, a payment is due, a payment has been posted, or no payment has been received
  • Reminders to submit a meter reading

You will need to sign in to your online account, or set up an online account if you don't already have one.  Message and data rates may apply.